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Audio Response Teller (ART)

Take care of your financial needs with our Audio Response Teller (ART)

ART (telephone banking) is a great way to get your banking done over the phone 24/7. All you need is a touch-tone phone that can make calls. To get started, follow the instructions below:

  • Call 301.779.8500 or 800.356.6660

  • Press 2 for member of the Credit Union

  • Enter your account number followed by the pound sign

  • Press 1 for ART

  • Enter your PIN (initially, your PIN is the last four digits of the primary account holder's Social Security Number)

  • Follow the prompts to select and verify your new PIN

  • Service options

    •  Press 1 for account information

    •  Press 2 for loan information

    •  Press 3 for transfers and payments

    •  Press 4 for all other options