FAQs

Click Link an External Account from the dashboard or Add Account in Transfers. You can link instantly using credentials or manually via trial deposits.

You can still link the account manually by entering routing and account numbers and verifying trial deposits.

For security, you’ll receive a one-time Multi-Factor Authentication (MFA) code before completing the linking process.

Go to Settings > Accounts, find the pending account, and enter the two deposit amounts.

Yes, for transfers. You’ll need the recipient’s last name and account details. They’ll receive an email notification.

Yes. When linking, select Save for Future Use.

On the app, choose “Deposit Checks” from the bottom menu. If this is your first mobile deposit, accept the disclosure. Select the deposit account, enter the amount, then click “Front of Check” and “Back of Check” to take photos. Click “Submit Deposit” to complete the deposit.

You can view your past bill history by selecting “History” from the menu at the top of the page.