What our members say about us
We believe in making a difference by helping the members of the education community achieve their financial goals and dreams. Here's what our members have to say about their experience with Educational Systems Federal Credit Union:
My visits to the Credit Union have been very friendly, not busy at all. I was in and out quickly which is always great.
The employees at the Prince Frederick Branch are the most amazing I have encountered anywhere. They greet everyone with a smile and call them by name. They know their members and always treat everyone with genuine kindness, respect and professionalism. Five-star rating.
Great place to handle my financial business. Everyone is helpful and professional.
I have been a member for over 25 years and it just gets better and better. My family is at the Forestville Branch. Thank you for the quality service!
Thank you to On-site Financial Services for helping me defer my auto loan payments until February. Pushing the start date of my payment schedule has made it possible for me to give my kids a Christmas this year! This car is the start of the new beginning for me and my children. You have lifted a load that is unmeasurable in words. Thank you so much.
I am a longtime member and appreciate the employees for their patience and knowledge during my recent conversation.
I called the Contact Center with some questions about Online Banking. I was so impressed with the outstanding service and patience by the employees as we problem-solved together.
Manager and employees are outstanding. Five stars.
It is always a pleasure doing business with such a wonderful branch. I would like to give a special thanks to the employees at the Bowie Branch. They were very professional and caring during a loan process with my husband and I couldn't ask for a better people to handle our financial needs.
Since joining Prince George’s County Public Schools l have had the best experience ever with Educational Systems Federal Credit Union. From the welcome to the outstanding service I continue to receive, the Credit Union has performed above and beyond!
Quick action and alertness by the Forestville Branch staff recently helped me from becoming a victim of a fraudulent financial transaction. I have been a member since 2001 and I consider Educational Systems Federal Credit Union my credit union because of the employees who make the Credit Union a real family.
I have been a member since January 1980 and the Credit Union has always been there to help me. A Member Service Representative most recently introduced me to a Certificate investment opportunity that will help my financial future.
I was recently the recipient of outstanding, very cordial assistance during the process of getting an auto loan from the Credit Union. Please accept my appreciation for terrific assistance. I am thankful to be a long-term member.
My experience while purchasing my car was much better with the Member Service Representative’s help. Her customer service was great.
As a retired educator and a member of this Credit Union for almost 50 years, I recently had another efficient and pleasant experience with a Member Service Representative in the Cherry Hill Branch who has helped me with car loan questions and day-to-day business on many occasions. She is an asset to the organization.
I really appreciate the time and effort that the Credit Union gave me during my mortgage refinance process. This experience has been positive and supportive. The Credit Union service is the best that I personally have experienced.
I just wanted to share about my positive experiences with the Waldorf Branch. The employees there are always friendly and helpful, and they go above and beyond with their service. I've had positive encounters with each employee there.
Thank you for your continued support with our educators and community. Talbot County is glad that Educational Systems FCU is here to support us by providing valuable financial tools and resources on a consistent basis.
Key Contact from Talbot County Public Schools
Thank you again for hosting our Young Entrepreneurship Program class; the students and staff really enjoyed the tour. Pathways School is very lucky to have a partner like Educational Systems FCU.
Anthony H., Career Path Program Coordinator
The Member Service Representatives at the Bowie Branch have assisted me on numerous occasions with the settling of a family member's account who has transitioned to another place of peace. They have an awesome disposition when it comes to resolving things not going the way they are supposed to.
Your work is remarkable. There are not many lenders who do a great job like you!
I have been a member for many years and my recent Auto Buying Service experience has been the best. From start to finish, the process was easy, convenient, and even enjoyable. The experience was above and beyond anything I ever expected and made the transactions stress-free. I have been a Credit Union member for about six years and I am so happy with the service I receive. The employees address me by name when I arrive and are always so pleasant and helpful. Thanks for everything you do!
I want to commend the team at the Bowie Branch. They are professional, credible and accountable. Their contributions to support the mission of the education community is of passion and confidence.
I want to let you all know how helpful Maria was to me this afternoon in getting a personal loan. Her advice, persistence and professionalism were so refreshing! I walked out less than an hour later with a loan better than what I'd anticipated. There really is no substitute for personal service, and Maria certainly set a standard today. She is truly a gem!
Isaac recently helped me apply for two loans. He was very courteous, professional and helpful. It was a pleasure working with him today and it adds to the list of why I'm proud to be a member of the Credit Union.
Thank you for coming to our class and sharing financial information with us!
Leonardtown High School, Financial Mathematics Class
I have been a Credit Union member for years. Tricia in the Prince Frederick Branch is wonderful, she provides fantastic service and follow-up communication.
Fatai provided exceptional service while helping me open a checking and savings account. After opening the account, I told him I was in the market for a new car and he told me about the Credit Union's great financing options and walked me through the loan process. He spoke with me about add-on products and I was pleasantly surprised to know what was available. Fatai made me feel comfortable through the whole process and I will be back in the future for more services.
I recently applied for a Personal Loan to consolidate my debt. Maria went above and beyond and really cared about my situation. Regardless of the outcome of my application, I am really pleased with my experience and would recommend the Credit Union to anyone.
I would like to recognize the great service I received from Crystal at the Annapolis Branch. Thank you, Educational Systems Federal Credit Union, for providing me with the support to achieve my financial goals!
Cynthia creates an upbeat, welcoming and responsive environment in the Prince Frederick Branch. In her usual resourceful, diligent and efficient manner, Cynthia reviewed and patiently clarified our situation. She effectively facilitated the successful transaction for us to accomplish our goal. She is a manager we can count on!
I would like to thank you for the service that I always receive from Faustina, at the Rockville Branch. She is smart, courteous, patient, competent and friendly. I wouldn't think of going anywhere else, because you know how to hire and train the right people!
I am writing to let you know of the superior member service experience I had with Tywan during my mortgage process. Tywan stayed in contact and was diligent in making sure I had all of the required documentation to keep my application on track.