What our members say about us
We believe in making a difference by helping the members of the education community achieve their financial goals and dreams. Here's what our members have to say about their experience with Educational Systems Federal Credit Union:
I applied for my auto loan with Educational Systems Federal Credit Union, and the representative at the Clarksburg Branch was very professional. They were extremely patient and explained everything in detail to me. This made the whole application process a lot less stressful!
Chong L.
October 2023
The Branch Manager at the California Branch was outstanding. They were warm, friendly and very professional. I am purchasing a home and they were very knowledgeable and even emailed me some data to support my research. Thanks for everything!
Marci K.
October 2023
The Forestville Branch team was fabulous. They showed genuine care and helped me complete my transaction with ease. I am glad to be a member of Educational Systems Federal Credit Union.
Tia B.
September 2023
The representative at the Rockville Branch was so helpful with my auto loan. They took the time to explain everything in detail from start to finish. They even called me the next day to congratulate me on my purchase and ensure everything went well.
Amelia K.
September 2023
The representatives at the Greenbelt Branch are so welcoming. I was delighted with the knowledge of the services available and the help I received establishing my new account. I am a long-time member and have great experiences at any branch I visit.
Sylvia B.
September 2023
I enjoyed my visit to the Rockville Branch where I was greeted at the door and promptly assisted. I appreciate the representative taking time to listen to my concerns, provide the necessary response and swiftly proceed with my transaction.
Jacqueline M.
August 2023
The Annapolis Branch team always greets me with a smile before assisting me with my financial needs. They are very knowledgeable and keep me informed regarding any promotions being offered. They score a 10 out of 10 every time I visit.
Rosemary L.
August 2023
The Aspen Hill Branch provided me with exceptional member service. I was greeted professionally and the representatives explained everything in detail so I knew how to move forward. My experience was very positive, thank you for going above and beyond to help me.
Jossette J.
August 2023
It was a pleasure doing business at the Clarksburg Branch. The team was courteous, pleasant and accommodating. They were knowledgeable and provided me with all the information I needed.
Judith S.
July 2023
The team at the Greenbelt Branch are super friendly and helpful. They answered all my questions and went above and beyond to walk me through a demonstration of the Digital Banking app.
Teresa Q.
July 2023
The representative at the Aspen Hill Branch provided my mother and I with high-quality member service. She explained our options for savings accounts and made all of our requested changes.
Bianca C.
July 2023
I had a great experience at the California Branch. The team greeted me promptly, professionally and offered suggestions on relevant solutions for me. I appreciate that they provided me with contact information for any follow-up questions I might have.
Lantha B.
June 2023
I've been a member for over five years and feel like part of the Educational Systems FCU family. The employees take the time to listen to my concerns, provide relevant suggestions and even offer free notary service to Star Members. I can't recommend them enough.
Ricardo S.
June 2023
The representatives provided quick and outstanding member service during my visit to the Annapolis Branch. The team is well-informed and able to answer a wide range of questions.
Barbara Y.
June 2023
The representative at the Aspen Hill Branch took the time to answer all my questions and help me through the process. They provided amazing member service and I love working with them whenever I visit.
Moon L.
May 2023
I've been an Educational Systems Federal Credit Union member for 16 years and love everything you do to help your members. I visited the California Branch for an auto loan and the representative made the process tremendously easy! Thank you for the help!
Virginia B.
May 2023
The Rockville Branch is very welcoming and has served me well for many years. Their employees are pleasant and knowledgeable. The representative I spoke with was very friendly and efficient. I'm grateful for their security protocols and their positive outlook!
Marienne M.
May 2023
The team at the Prince Frederick Branch went above and beyond to help make me feel comfortable with my car loan. The representative took time to ensure everything was processed correctly and provided excellent member service.
William A.
April 2023
Visiting the Bowie Branch was an unforgettable experience. The Member Service Representatives are always welcoming and have impeccable patience when assisting seniors with technology. Thank you!
Lisa R.
April 2023
I took my mother to the Clarksburg Branch to open an account and the representative was considerate, helpful and respectful. They assisted my mother throughout the application process and answered her questions without rushing her.
Freda C.
April 2023
My experience acquiring a loan with Educational Systems Federal Credit Union was terrific. The representative was very knowledgeable about the whole process. They also gave me additional information on starting a savings account for my budget. Thank you for a pleasant experience!
Eunice S.
March 2023
Educational Systems Federal Credit Union is amazing! The member support via phone and online is exceptional. The representative who helped me open my first account was highly professional and pleasant. I enjoyed chatting with them as they accommodated all my needs. Thank you!
Honor S.
March 2023
The member service I received at the Clarksburg Branch was stellar. The Credit Union representatives were very knowledgeable and explained everything about the loan for my new car in precise detail. Thank you for the help!
Nicole L.
March 2023
The member service I received was fantastic. The representative was diligent and it was extra helpful that they are bilingual. Excellent employee and excellent Credit Union!
Alexander Q.
February 2023
I'm always impressed with the member service I receive when transacting at the Prince Frederick Branch. I had questions about my account and they were answered without hesitation and with fantastic professionalism. I'm looking forward to my next visit.
James B.
February 2023
The kindness and professionalism of the team at the California Branch was above and beyond today's standards! The entire experience was simple and fast and truly a breath of fresh air. I will highly reccomend the Credit Union to anyone, anytime. Thank you!
Patch K.
February 2023
I visited the Annapolis Branch to make a payment and ask questions about debt consolidation to reduce my interest. A very knowledgeable and kind representative shared information about a lower rate credit card and loan options. I was able to take advantage of both solutions and I greatly appreciate them for helping make the process easy!
Trish F.
January 2023
In a world where competent service can be hard to come by, my Credit Union is a breath of fresh air. The representative who assisted me was patient, knowledgeable and kind. They were prepared with clear explanations for any questions I had about the transaction. They did their job with care and integrity which made my car buying experience more exciting and less stressful.
Saurel V.
January 2023
An incredible representative helped me during my visit to Educational Systems Federal Credit Union. I was delighted with their professional manner and felt very comfortable. The entire process was straightforward and I felt informed about every option that was presented.
Herbert T.
January 2023