What our members say about us
We believe in making a difference by helping the members of the education community achieve their financial goals and dreams. Here's what our members have to say about their experience with Educational Systems Federal Credit Union:
I visited the Annapolis Branch to make a payment and ask questions about debt consolidation to reduce my interest. A very knowledgeable and kind representative shared information about a lower rate credit card and loan options. I was able to take advantage of both solutions and I greatly appreciate them for helping make the process easy!
In a world where competent service can be hard to come by, my Credit Union is a breath of fresh air. The representative who assisted me was patient, knowledgeable and kind. They were prepared with clear explanations for any questions I had about the transaction. They did their job with care and integrity which made my car buying experience more exciting and less stressful.
An incredible representative helped me during my visit to Educational Systems Federal Credit Union. I was delighted with their professional manner and felt very comfortable. The entire process was straightforward and I felt informed about every option that was presented.
The Bowie Branch team was terrific and went above and beyond to ensure I received the best member service. Branch management was also superb and went out of their way to ensure I had no issues or questions. I'm glad to be a member of the Credit Union!
I've had the pleasure of working with Educational Systems Federal Credit Union for many years. Every time I enter the Branch, I am greeted and welcomed in a professional manner. The representatives are knowledgeable and detailed during our conversations.
The Credit Union representative was very professional and helpful. This was our son's first time experiencing the car-buying process, and they went above and beyond to help, explaining the whole process to us. I recommend Educational Systems Federal Credit Union to my family and friends.
It was a pleasure working with Educational Systems Federal Credit Union on my HELOC loan. They explained everything and made sure I knew what to expect. It was an incredibly positive experience.
The Credit Union representative I spoke with was patient, professional and made me feel like a VIP. The representative went above and beyond to assist me and I appreciate the 5-star service I received.
I visited Educational Systems Federal Credit Union to inquire about an auto loan promotional offer. The team at the Rockville Branch was pleasant, knowledgeable and will always find time to make sure that I am making the most of my Credit Union membership!
I went to Educational Systems Federal Credit Union to finance my new car and got the vehicle of my dreams. I had an excellent experience and was pleased with the member service I received. Thank you!
The California Branch team was lovely to work with. The loan process was fast, easy and the representatives were knowledgeable about the steps I needed to take.
I'd like to express my gratitude for the great member service I received during the Home Equity Loan process. The patience, endurance and positive attitude from the Mortgage Loan Processor paved a way for us to make home improvements we were not able to do for years. The equity was in our home, but we needed the help of the Credit Union to access it.
This was my first time working with Educational Systems Federal Credit Union. They made applying for a loan easy from start to finish. The icing on the cake was how courteous and professional the employee was. Thank you!
The member service at the Prince Frederick Branch is very nice and professional. I give them 10 out of 10!
The employees are very pleasant when you walk in the door. They have gone the extra mile to help me and it is greatly appreciated.
I received impeccable member service. The representative was patient and knowledgeable about the steps that needed to happen to provide a positive outcome.
From start to finish, the representative was knowledgeable, professional and the level of service was above and beyond. Thank you to the great team at Educational Systems Federal Credit Union.
The Clarksburg Branch team was welcoming and calm as they delivered first-class member service. Thank you very much, Educational Systems Federal Credit Union.
The branch is incredible! They are always friendly and helpful! It is an excellent team who work together to help their members.
The branch always greets me with a smile. They are very professional and make their members feel like they are more than a transaction.
The representative was prompt, professional and courteous. They were patient and thorough in answering all of my questions. They kept the ball rolling and completed the process in no time.
This was my first time purchasing a car with Educational Systems Federal Credit Union and it was the best experience ever. The representative was outstanding throughout the entire process. They were very professional, informative, kind and patient. I could not have imagined going through this process with anyone else!
I am thankful for the quick and efficient service I received at the branch. Thank you for helping me!
When applying for my Home Equity Line of Credit, the loan officer consistently went above and beyond! They were professional, responsive and communicated with me at every stage of the process.
The employees are friendly, responsible and know how to respond to their members. Educational Systems Federal Credit Union is a well-known credit union I recommend to my family, friends and coworkers.
The representative was helpful and supportive! They answered all of my questions and followed up with me. I love working with Educational Systems Federal Credit Union and will continue to do so.
The branch employees provided wonderful member service. They helped me and answered all my questions. Thank you!
The representatives always provide a pleasant member experience. They are always cheerful, making my experience such a nice one. Thank you for all you do.
The representatives are courteous, proficient and professional. I’ve been a member since the 1970’s and have not regretted my choice to join Educational Systems FCU.
The representatives always takes their time helping me and I really appreciate the excellent member service they provide.
The Loan Officer helped me with exploring the possibility of getting a Home Equity Line of Credit (HELOC). They answered all my questions, explained the requirements, and graciously helped me through the application process. Thank you for your time and attention.
The representative made my day by making the whole process flawless and simple. I will definitely recommend the Credit Union to friends and family.
The representatives are helpful and efficient. They always provide a good member experience.
The representative provided me with wonderful member service. They were patient, respectful, thorough and knowledgeable.
The representative provided me with exceptional member service wile processing my auto loan. They were patient, knowledgeable and very helpful. Their pleasant demeanor made the whole transaction so much easier. I will recommend the Credit Union to my friends and family in the future.
I always receive excellent member service. The representatives are professional, friendly and helpful.
The representative went above and beyond to help me and my mother in the process of trading in my car and updating my loan information. I really appreciate their patience and friendly disposition each time we spoke. I will continue to work with the Credit Union for all of my financial needs.
We have been members of the Credit Union for years and we continue to receive great member service. It’s so nice to walk into a branch and be greeted by name.
The representative made applying for a loan easy. They were friendly, helpful and exhibited excellence. The approval process was quick and I am all set. Thank you.
The representative provided a positive member experience during a difficult time. Each time I visited the branch, I was greeted in a friendly and inviting manner. The representative listened to my questions, explained what was being done and followed up as promised. Thank you!
The representatives are very welcoming and they greet you with a smile. They also answer all my questions and helped with everything I needed. It feels like family.
The representatives always provide a pleasant member experience. l am greeted so warmly. The employees are always cheerful, making my experience such a nice one. Thank you for all you do!
The representatives were extremely kind and helpful when they assisted me with getting a loan. I definitely will recommend Educational Systems FCU to other people in the future!
My car financing experience was exceptional thanks to the representative who helped me. The process was quick, seamless, and the representative provided exceptional member service. Thank you!
Visiting the Educational Systems FCU branch was a delight. The representatives greeted me with a smile and made me feel welcomed. They were knowledgeable about their products and were able to assist me quickly and thoroughly.
I have been a member of Educational Systems FCU for over a decade. The Rockville Branch employees display the epitome of excellent member service!
The Credit Union employees go above and beyond. They are very attentive and cater to all my needs. I will definitely be returning.
I received excellent attention from the Credit Union representative. She was fast and efficient and also very thorough in explaining everything. She got us a lower rate for our auto financing and we couldn't be more pleased.
What a professional team of representatives! The member service is amazing as is their assistance with any issue you may have. They are courteous and patient as well. I am so glad I joined the Credit Union!
I visited an Educational Systems FCU branch and the representative was so friendly and helpful. She helped me consolidate my credit card debt into a loan with a much lower interest rate so I can pay it off sooner. I left feeling lighter and more financially secure. Thank you for your kindness and professionalism!
The representatives provided excellent support while I was purchasing my car. I encountered some challenges when I visited a dealership on my own, but the Auto Buying Service helped me navigate the entire process. They provided a very positive car buying experience. It was my pleasure doing business with them.
I had the most amazing experience when I visited Education Systems FCU. I felt comfortable, I was welcomed, and they made everything simple and easy. It was perfect.
The representative was very sweet and kind to me and my daughter. She explained every detail of our transaction and answered all of our questions and concerns. I will always recommend my Credit Union.
I really enjoy visiting the Prince Frederick Branch of Educational Systems FCU. The tellers are friendly, knowledgeable, and go out of their way to serve me. They even know me by name and greet me warmly each time I enter the branch.
The representative at the Clarksburg Branch was extremely helpful and courteous during my visit. I presented him with several transactions to process or clarify, and he didn't miss a beat. The Credit Union employees always provide such professional and friendly service that I will go out of my way to visit a branch.
The representative was so accommodating and helpful during my auto loan process. I will definitely use Educational Systems FCU again whenever possible.
I receive excellent member service at the Waldorf Branch. The representatives are super friendly, extremely competent, and very cognizant of always providing superior, detailed member service.
The representative was friendly and knowledgeable about the Credit Union’s products. They listened to my needs and explained my payment options so I could decide on which arrangement was best for me. They also made sure I understood my contract and the terms. I did not feel rushed with my decision making.
I was provided an amazing member experience! The representative was knowledgeable and offered me a product that saves me money. The representative was well-prepared and shared valuable information that I didn’t realize was affecting my credit score. The process was effortless. I’m grateful and I look forward to working with the Credit Union to improve my financial well-being.
The representative was very courteous and precise with our transaction. They also informed us of all the programs offered by the Credit Union.
I visited the Forestville Branch to replace my ATM card. The employees were courteous, helpful and friendly. They protected our safety and still processed our various needs efficiently. I am always thoroughly impressed by the member service at Educational Systems FCU.