Frequently Asked Questions

Debit Cards, Credit Cards

The chip embedded in your card turns your account information into a unique code that adds a layer of fraud protection. Many retailers now accept chip cards since it’s the global standard.

At chip-enabled registers, insert your card into the chip reader with the chip facing up. Then, follow the prompts on the screen. If you make a purchase over the phone or online, there are no changes. At registers that aren’t chip enabled, swipe your card to conduct the transaction as you did with your previous card.