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Find balance in your life

BalanceSM Financial Fitness is a no-cost, online and over-the-phone financial counseling service that could change the way you look at money. Add Balance to your financial life and you’ll quickly discover the importance of a balanced budget, how to live within your means, how to review a credit report and more.

Connect with a certified credit counselor

Balance certified credit counselors are ready to help you create and maintain your ideal budget, get out of debt and plan toward retirement. Each session is conducted over the phone and takes about an hour.  Before calling, organize your finances so you know where to find information that may be relevant to your conversation. Use My$Dashboard in Online Banking to view all of your finances in one location—even accounts with other financial service providers.

When you’re ready to create the ideal budget, call 888.456.2227 Monday through Thursday, 8:00 am to 11:00 pm (EST), Friday, 8:00 am to 8:00 pm and Saturday, 11:00 am to 8:00 pm.

Additional resources

Balance offers other resources to help you make financial decisions including:  

  • Videos: Learn about buying a car, your credit score and getting out of debt.
  • Podcasts: Learn about identity theft, the world of credit reports and more.
  • Toolkits: Learn about financial security following a divorce, what you should consider when buying a car and more.
  • Booklets: Learn about the road to homeownership and repaying student loans.
  • Articles: Learn about how to make the most of your charitable giving and other tax tips.
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Helpful tip
Each year you can request a copy of your credit report for free from each of the three credit bureaus: Experian, TransUnion and Equifax. Get yours at annualcreditreport.com or call 877.322.8228.
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