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Contact Us

Here to help

We're here to answer questions and help any way we can. Please note that emails are not secure. Therefore, account numbers and personal information should not be included in your email.
Contact Center – Assistance by phone
Call us to speak with a representative.
301.779.8500 or 800.356.6660
Monday - Thursday: 8:30 am - 5:30 pm
Friday: 8:30 am - 6:00 pm
Saturday: 9:00 am - 2:00 pm
Telephone Banking
Call our Audio Response Teller (ART) for information and to make transfers and payments.
301.779.8500 or 800.356.6660
Account and Digital Banking inquiries
Do not send personal information such as your account number or social security number via email.
On-site Financial Services
Schedule an appointment with our On-site Financial Services team to open an account or apply for a loan at your school or virtually.
We are listening – Branches
Email us with compliments, suggestions or concerns regarding our branches.
We are listening – Contact Center
Email us with compliments, suggestions or concerns regarding services provided over the phone by our Contact Center, Lending Department or Collections team.
Online safety
Let us know if you receive a suspicious email that could be a phishing scam.
Mail correspondence
PO Box 179
Greenbelt, MD 20768-0179