Audio Response Teller (ART)

ART (telephone banking) is a great way to get your banking done over the phone 24/7. All you need is a touch-tone phone that can make calls. To get started, follow the instructions below:

• Call 301.779.8500 or 800.356.6660

• Press 2 for member of the Credit Union

• Enter your account number followed by the pound sign

• Press 1 for ART

• Enter your PIN (initially, your PIN is the last four digits of the primary account holder's Social Security Number)

• Follow the prompts to select and verify your new PIN

• Service options

  •  Press 1 for account information

  •  Press 2 for loan information

  •  Press 3 for transfers and payments

  •  Press 4 for all other options