FAQs
Frequently Asked Questions
Overdraft Coverage, Courtesy Pay
On desktop:
- Sign in and go to Account Services → Courtesy Pay.
- Review the program information and click See More to expand details.
- For each eligible checking account, choose Opt In or Opt Out.
- For each eligible checking account, choose Opt In or Opt Out.
Yes. After you opt in or opt out, the system sends a confirmation email indicating whether the change was successful.
- Checks
- ACH Automatic Debits
- Bill Pay Items
- Teller Window Transactions
- ATM Transactions*
- Debit Card Transactions*
- *Premium Courtesy Pay Only
Yes. The disclosure appears each time you modify Courtesy Pay enrollment or whenever the disclosure is updated, and you must accept it to save your selection.
The widget shows the Last Updated date for each account.
Your selection is processed and reflected on your account in real time.