FAQs

Check Services allows members to reorder checks, place stop payment requests through Digital Banking.

Sign in, go to Account Services, then select Check Services from the menu.

• Account 
• Check number or range 
• Amount 
• Payee name 

No. Stop payment requests under $1.00 are not supported.

Switch Direct Deposit is the title of the automatic tool within Digital Banking that allows members to switch their direct deposit.

Most members complete the setup in under 5 minutes, and deposits typically begin the same or next pay cycle.

No. Your payroll information is updated directly through your employer’s payroll system.

No—Direct Deposit Switch is free for members.

You’ll see clear on screen guidance, and our support team is available if you need help.

Yes. Benefits like Social Security and VA payments can be deposited directly into your account. You can set up or update your banking information through the agency that issues your benefits.