Q: What are eStatements?
A: eStatements are a convenient way of going paperless. eStatements are sent as a monthly email notification to let you know that your statement is ready to be viewed through Online Banking.
Q: How to enroll in eStatements?
A: Login to Online Banking, select the "Your Preferences" tab, click "eStatement Selection" and then follow the directions.
Q: How secure is the eStatment email being sent?
A: We will never email you your account number or any other information about your account. We just email you to let you know that you can login to Online Banking and check your information.
Q: Am I going to receive solicitations?
A: We never share your information with anyone else. On occasion we may email you information about new products, services or rates. As your Credit Union, we will always have your best interest in mind.
Q: Can there be more than one email address?
A: At this time there is only room for one email address. Please remember that all account holders can review their accounts in Online Banking at any time.
Q: When will I get the eStatement email?
A: It will arrive within the first week of the month.
Q: Will this help me save on fees?
A: Yes, if you are currently being charged the $2 monthly fee, that will be waived if you sign up for eStatements.
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