Premier Rewards
Redeem Premier Rewards points for travel, merchandise, cash back, gift cards and more.
Exciting changes are coming to our rewards experience
Exciting redemption options
Expanded rewards opportunities
Extensive rewards catalog
New Credit Card Rewards Experience
We’re excited to introduce a new rewards experience designed to give you more ways to engage with your rewards. Members can continue redeeming rewards through the current program until May 26.
Beginning May 27, your current rewards program will transition to Premier Rewards. During this transition, your points will remain secure while we complete system updates behind the scenes.
To help ensure a smooth transition, there will be a temporary redemption pause while points and account access are updated.
Important Transition Dates
| Date | What to Expect |
|---|---|
| Through May 26 | Continue earning and redeeming rewards through the current ScoreCard program |
| May 27 | Premier Rewards transition begins |
| May 27 – Early June | Temporary redemption/access pause during system transition |
| Week of June 1* | Expected restoration of rewards access and redemption functionality |
What You Need to Know
Your Points Are Safe
Eligible existing rewards points will transition to Premier Rewards during the conversion process.
Temporary Redemption Pause
During the transition period, members may temporarily be unable to:
- Redeem rewards
- View updated point balances
- Access certain rewards features
Accessing Premier Rewards
Once available, members will be able to access Premier Rewards through Digital Banking.
Additional details and access instructions will be provided once the transition is complete.
Additional details and access instructions will be provided once the transition is complete.
Frequently Asked Questions
Premier Rewards is our enhanced rewards experience that will provide members with updated rewards access and redemption features.
The transition begins on May 27.
No. Eligible rewards points will transfer during the transition process.
Yes. Eligible purchases made after May 26 will continue earning rewards through Premier Rewards.
Yes. There will be a temporary transition period when members may be unable to redeem rewards or access portions of the rewards site.
We expect rewards functionality to return during the first week of June.*
Point balances may take time to fully update during the transition period.
Premier Rewards will be accessible through Digital Banking once the transition is complete.
At this time, no action is expected from members. Additional instructions will be communicated if needed.
Please contact us for assistance if you continue experiencing issues after the transition period.
*Transition timing is subject to change as system updates are completed. Access restoration dates are estimates and may vary slightly as we finalize the transition experience.