FAQs

It’s a secure digital tool that lets you move your paycheck (or part of it) to your account without paperwork or contacting HR.

Most members complete the setup in under 5 minutes, and deposits typically begin the same or next pay cycle.

No. Your payroll information is updated directly through your employer’s payroll system.

Yes—if your employer allows it, you can choose a full amount, a fixed dollar amount, or a percentage of your paycheck.

If partial deposits aren’t supported, you’ll still be able to move your entire paycheck to your account.

Yes. You sign in directly to your payroll provider, and your credentials are not shared with or stored by us.

The service works with 480+ payroll providers and thousands of employers nationwide.

If your employer isn’t available, you won’t be able to complete the switch digitally at this time, but you can still use your employer’s standard process.

No. Your existing deposit stays active until your payroll system completes the change.

Yes. Direct Deposit Switch works in both online and mobile banking.

No—Direct Deposit Switch is free for members.

You’ll see clear on screen guidance, and our support team is available if you need help.