FAQs

Frequently Asked Questions

Digital Banking

Check Services allows members to reorder checks, place stop payment requests through Digital Banking.

Sign in, go to Account Services, then select Check Services from the menu.

  • Account 
  • Check number or range 
  • Amount 
  • Payee name 

No. Stop payment requests under $1.00 are not supported.

Direct Deposit Switch

It’s a secure digital tool that lets you move your paycheck (or part of it) to your account without paperwork or contacting HR.

Most members complete the setup in under 5 minutes, and deposits typically begin the same or next pay cycle.

No. Your payroll information is updated directly through your employer’s payroll system.

No—Direct Deposit Switch is free for members.

You’ll see clear on screen guidance, and our support team is available if you need help.